Shipping Policy
Shipping Policy
Thank you for shopping with ALNIMA. We are committed to processing and delivering your order as quickly and safely as possible.
Order Processing
- Orders are typically processed within 1–3 business days.
- Orders are processed Monday through Friday, excluding weekends and holidays.
- Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times may vary depending on destination and carrier:
- United States: 3–7 business days
- International Orders: 7–21 business days
Please note that delivery times are estimates and are not guaranteed.
Shipping Rates
Shipping costs are calculated at checkout based on the shipping destination, package weight, and selected delivery method.
Free shipping promotions may be available for qualifying orders.
International Shipping
We currently ship to select international destinations. Customers are responsible for any applicable customs duties, import taxes, or local fees required by their country.
ALNIMA is not responsible for delays caused by customs clearance processes.
Order Tracking
Once your order is shipped, tracking information will be sent to the email address provided during checkout.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your order. ALNIMA is not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears lost in transit, please contact the shipping carrier first. If you still need assistance, our support team will be happy to help.
Damaged Shipments
If your order arrives damaged, please contact us within 7 days of delivery and include photos of the package and product.
Contact Us
If you have any questions regarding shipping, please contact us:
ALNIMA team,
Email: info@alnimanatural.com